Posted: Monday, 9 March 2009 @ 18:00
According to a recent poll by SmallBusiness.co.uk,
80% of those polled said their banks have failed to offer support;
48% said their bank had no understanding at all;
28% said they had been supportive verbally but not in action; and
10% said that their overdrafts had been cancelled.
On the positive side:
7% said their bank had been more supportive than expected, and
4% said they had been very constructive and helpful.
With these sorts of client-care statistics, you’d expect any modern business to fail. But, of course, banks are immune to these market pressures, especially now they are supported by the taxpayers.
What do you think of your bank?
Gary Cousins, Business Solicitor
Blog by Gary Cousins
Gary has been providing legal advice to shareholders, directors and business owners for over 25 years. Specialising in dispute resolution Gary is based in Birmingham with clients throughout the UK and overseas. View profile
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