Client comments

Client comments

Some of the comments from existing clients below...

Cousins Business Law excels at demystifying potentially complex legal areas for small business owners
Thank you. Your response is great, very straight to the point! Hopefully this will bring an end to the matter. I will certainly be recommending your services as I am very impressed with the prompt dealing of this matter.
Gary was of great assistance to me in navigating a difficult Director dispute. Advice was comprehensive and easily understood from a lay perspective. I was particularly impressed with the focus and pragmatism on resolving the dispute by encouraging dialogue between the parties. This meant costs for me were kept reasonable, further helped by the ability to pay on an hourly basis even though Gary kept continuously abreast of the evolving situation by email. His range of newsletters and online resources were helpful in preparing the information he required and in discussing legal approaches to the issues. If you want a professional yet personal, reflective approach to your problem and keeping on top of costs is important to you then I would highly recommend you consider Cousins Business Law.
I found Sue friendly, approachable and efficient. I needed commercial advice and was fumbling around not quite knowing what to do. She grasped the issues straight away and not only prepared the relevant documents quickly, but they were accompanied by sound practical advice, mentioning ways to proceed that I hadn't really thought about. That extra guidance and insight was extremely valuable - I would have sailed ahead, but she outlined a proper procedure, which has given me the confidence to go forwards with my project, knowing I have professional advice behind me. I would definitely recommend her.
Sue is a very approachable and likeable person who made me feel very comfortable asking her for advice in my field; she not only gave me good accurate advice but made me feel 100% better about my situation. I would recommend her to anyone wanting sound advice about business contracts or anything in the business field she will help you find the right person to talk to. Sue has many years’ experience at what she does and it totally shows when talking to her. I have no hesitation in recommending Sue to anyone.
Gary provided excellent advice on a particularly tricky situation.. we're very happy with the results - the other party dropped all charges without question.
I have instructed Sue to act on our behalf more than once, and will continue to do so due to her high degree of professionalism, expertise, and excellent reputation. Sue's focus on customer service is refreshingly high and remains consistent. Sue communicates at all levels and ensures her clients have a clear understanding of the project and what can be achieved without any unnecessary legal jargon. An agreed level of communication and consultancy is maintained throughout the project which inspires confidence and assurance that the project is making good progress. Delivery is as promised and on time. I will continue to refer Sue to others and utilise her professional expertise for as long as she continues to practice. I would highly recommend you contact her if you require expert advice in her field.
Sue has a real eye for detail, and produced two very comprehensive legal agreements for me to use with associates. She listened carefully to my requirements and responded in a very timely fashion to my questions. I will certainly use Sue again for business contracts, as she has produced excellent results.
Cafe Blend is my first business venture and I was not familiar with some of the red tape and the applications that come with having a business. I thought it best to seek a professional. Nigel was recommended to me by Steven Petty (Cousins Business Law) and rightly so. My premises license was quickly in motion and on time for the start of trading. I am hoping to get a second Cafe Blend up and running for Christmas 2011 - I may be contacting Nigel again for some help.
I have hired Sue just once (so far!) and I would have no hesitation in recommending her legal and advice services to other artistes and business colleagues. Sue is friendly and yet professional in her approach and is able to communicate sometimes, quite complex issues, effectively, so that solutions to problems can be found with the minimum of fuss and hassle to her clients. She was most helpful in resolving a contractual issue for me and I would certainly recommend her services which I believe are mostly aimed at smaller and medium-sized businesses, which can sometimes be wary of taking legal advice because of the expense involved. I can safely say, if I have any sort of legal issue in the future I will contact Sue immediately. I found it very difficult to choose just three of the wonderful attributes described as they all applied to her in great chunks ! Thank you so much for your help and advice.
I have known Nigel in both a professional and personal capacity for over 15 years. I can thoroughly recommend him as an individual of very high integrity, methodical approach and with specialist knowledge in dispute resolution. Whilst Finance Director at Blick we engaged Nigel on a number of cases and he was consistently successful for us. I have no hesitation in recommending Nigel to anyone seeking a highly mature and experienced Lawyer to resolve disputes within commercial contracts.
Gary is very experienced and has a wealth of knowledge in his specialist area. I have recommended him to several colleagues and clients. His advice is practical and commercial and he will not encourage you to litigate a point of principle without there being sound financial reasons for proceeding. He has a good team of people he works with and never hesitates to point you in the direction of someone else better able to assist if that situation arises. He has never let me down yet.
Nigel provided an excellent service with clear advice on a commercial landlord and tenant matter which helped me win my small claims case at court. This was the first time I have needed legal advice for my company and soon discovered that finding the right solicitor was a daunting task. After reading Cousins Business Law's website I decided to contact them and my case was passed on to Nigel Musgrove. I asked Nigel if he could provide his response in writing so that I would have time to digest the information and I was very pleased with the thorough and detailed document I received. The whole was process was fast and painless and I would not hesitate to recommend Cousins Business Law and in particular Nigel Musgrove.
The support, understanding and advice offered by Gary was invaluable. I always received quick and comprehensive responses even to my sillier questions and his empathic but business focused advice kept me grounded. Gary's involvement came at a late stage in the dispute and I wish that I had sought his input earlier - I'm not sure the situation would have resolved any sooner given the complex issues but I think I would have had fewer sleepless nights. In the nicest possible way I hope never to need Gary's assistance again, but I would certainly highly recommend him
Sue has built up long term relationships with many clients who trust her and have benefited from her sound, commercial advice. She is always very thorough, has the ability to grasp the issues, work out the potential pitfalls and suggest the best ways to avoid them. She is also approachable, down to earth and able to explain sometimes complex legal issues clearly.
Sue has put together a very comprehensive set of Terms & Conditions that I can use for all aspects of my business. Sue ensures you are at ease throughout the process and kept me informed of progress. The service I received was extremely professional, but with a very friendly and warm touch. I would highly recommend Sue to any business that needs to ensure their contracts are up to date and all details are included. Equally any new business looking to get all their contracts in place.
A great experience with Sue who was very quick to respond to an urgent query regarding a legal document I required with just one day to turn around. I was impressed by her knowledge, commitment to work and she was polite and approachable at all times. I would definitely use her services again and recommend her to anyone who requires business legal help.

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