Woolley & Co E-Zine November 2005
Tips and ideas for keeping your business on the right side of the law


Welcome to the November issue of the Woolley & Co ezine. This month there’s advice and a handy template for checking out new customers that you do business with and tips on how to avoid problems when buying third party marketing data.

We welcome your feedback - if there is any particular legal issue you'd like to see covered send the details through to marketing@business-lawfirm.co.uk or if you have a question for one of our lawyers you can Ask A Lawyer on our website.

Andrew Woolley
Andrew Woolley, Senior Partner, Woolley & Co

Do You Really Know Who Are You Doing Business With?
It is a sad reality of commercial life that there are now many businesses being conducted at the margins of commonly accepted business practice. By keeping ‘on the move’, they avoid debts and other liabilities and reduce their overheads putting their properly run competitors at a commercial disadvantage.

We’ve come across many examples of companies which appear to be legitimate but on closer inspection have been set up in such a way as to avoid any action through the civil courts should anything go wrong. Read our more detailed article ‘Who are you doing business with’ or download a credentials checklist here to use with your prospective customers.

For more details on what to look out for contact Andrew Woolley on 01789 267377 or email info@business-lawfirm.co.uk


30 Second Tip to Stay on the Right Side of the Law
If you are thinking of buying prospect lists or other marketing data from a list broker or data bureau firstly ask to see their data protection policy. If they don’t have one you should be worried – not least because the data provided may be unreliable. If they have a policy make sure that they have obtained express consent from the people on their lists to provide that information to third parties (i.e. you) for marketing purposes.

For advice on commercial and contractual matters contact Andrew Woolley  at Woolley & Co.


Getting Your Own Back

One of the ways in which sellers can protect their business against buyers that do not pay is to include a retention of title (ROT) clause in their terms and conditions of sale.

ROT clauses are often seen in suppliers’ terms and conditions, yet when they have to be enforced many sellers find that they cannot recover their goods.

Of course you might not actually want to. If you sell something that deteriorates (e.g. food) do you really want it back if the buyer doesn’t pay up?

Equally, if you sell, say, chemicals which immediately go into a large mixture to make something else then a clause in just unrealistic.

Getting the clause into the contract

Terms and conditions of sale will usually have clauses relating to the price that is paid for goods, interest for late payment, delivery, limiting liability and warranties.

To be enforceable retention of title clauses must be in the contract between the parties.

Putting them (or any contract terms) on the invoice only is much too late—see this previous article.

Potential problem areas

Apart from the basics above, problems can arise:

  • From liquidators who will often argue the clauses do not apply or are invalid, often in cases when they are perfectly valid. Do not give up!


  • If your items have become part of a larger item, e.g. car parts becoming a car. If your individual parts cannot be identified (or it’s unrealistic to do so) then it will not be worth pursuing.


  • With bad drafting of the clause.
Beware, many of the appeal Court cases are very wealthy businesses trying to recover their goods when their absolutely top lawyers have not managed to get the wording absolutely correct: don’t try to do it yourself when it comes to drafting contracts and terms and conditions.

Andrew with E-Commerce Award
Award for Effective Working
Woolley & Co recently scooped the regional award for ‘best use of telemarketing’ in the E-commerce awards in association with the DTI and BT.

To find out more about these and other legal issues visit the Woolley & Co website at www.business-lawfirm.co.uk. The site also contains articles and back copies of our E-zine – which might be a useful place to start if you have a legal problem you need help with.

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