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Regardless of how organised and cautious you are in your business you could at any point face problems with a supplier or customer perhaps refusing to pay or failing to deliver what you have ordered.
Settling these types of disputes through the courts can be a time consuming and expensive affair – but there seems to be another way emerging. More and more companies are turning to mediation rather than, or in addition to, the courts to settle commercial disputes.
Gary Cousins, who heads the dispute resolution team at Woolley & Co, observes that there has been a steady rise in the number of companies using mediation, as they can save time and money while maintaining future working relationships.
Mediation works by bringing together the parties involved with an independent |
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mediator to broker a compromise. The main advantage is that having negotiated a settlement both parties agree with they come out with something they are both happy with, as opposed to something that the court has imposed.
Mediation is far cheaper and quicker than going through the trial process and has a major advantage in the commercial world where the parties concerned may want to work together again in the future, having resolved their differences.
The courts do of course have their place. In many cases it is beneficial to use the court’s powers to bring out the evidence and then use mediation to resolve the issues rather than the court. There does appear to be a gradual move towards the use of mediation. Some judges are even putting pressure on litigants to go to mediation, although thankfully they can’t make them.
If you are facing problems with a customer or supplier and feel you need professional advice and support contact Gary Cousins on 0121 778 3212.
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